Utility Billing & Payment Information
Billing Schedule
• Bills Mailed: On or around the 25th of each month
• Due Date: 15th of the following month
• Late Fee: $6 applied after the 15th
• Disconnection Fee: $40 if not paid by 5:00 PM on the 24th
Payment Options
In-Person at Town Hall
• Hours: Monday – Friday, 8:00 AM – 5:00 PM
• Accepted Payments: Cash, check, money order, VISA, MasterCard, Discover (card processing fees may apply)
After-Hours Drop Boxes
• Two drop boxes located at Town Hall:
o on the side of the building
o in the parking lot
o Envelopes are provided. Please include your name, address, and account number.
Automatic Draft
• Payments drafted from your checking account around the 10th of each month
• No fees apply
• Contact Town Hall to enroll
Online Payments
• Pay by VISA, MasterCard, or Discover
• View your billing history and account info
• Click here to log in and pay online (Online Bill Pay)
By Mail
• Mailing Address:
Town of Dallas 210 N. Holland St. Dallas, NC 28034